Thank you for your interest in The Nord Center. The Nord Center has been at the forefront of behavioral healthcare since 1947. We offer a variety of programs and services catering to children, adolescents and adults, all of which are listed in the Services Section of the website.

Careers at The Nord Center provide opportunities for personal growth and satisfaction, as well as to be part of an organization that touches the lives of thousands of Lorain County residents each year. Employees at The Nord Center work with motivated and supportive teams of co-workers, dedicated to making a positive impact on those we serve.

The Nord Center is located in Lorain, right off Route 2 at the South Broadway exit. Less than 30 minutes from Lakewood and Strongsville, The Nord Center is easily accessible from I90 and the Ohio Turnpike. This convenient location allows for a relaxed and easy commute.

The Nord Center values its employees and offers an array of benefits and amenities including an on-campus workout room, an outdoor walking trail, continuing education programs, 403(b) retirement savings plan, life insurance, paid time off, long-term disability, as well as medical, dental and vision coverage.

Below is a list of our available career opportunities. Click on the links below to see the full descriptions of each position. For a printable overview of our Psychiatry Opportunities, click here.

The Nord Center is an equal opportunity employer. We welcome those with diverse backgrounds and experience, and encourage bilingual (Spanish / English) individuals to apply.

If interested in applying for a position at The Nord Center, please click the link below to complete an application:

 

Click here to complete The Nord Center application for employment online
Click here to complete The Nord Center application for an internship online


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Available Positions:

Advanced Practice Nurse

Major Duties:

• Meets with consumers to prescribe psychotropic medications.

• Facilitates communication with Primary Care Providers outside of the agency when laboratory

• abnormalities are discovered.

• Assists other nurses with implementing medical treatment and tracking procedures.

• Meets regularly with collaborating psychiatrist to effectively communicate about open cases.

• Collaborates actively with patient’s other therapists or case managers to ensure best care and common treatment goals.

• Completes all documentation as required by the Ohio Department of Mental Health and the Nord Center.

• Achieves required productivity expectation.

• Reacts to change and stress productively.

• Maintains regular and predictable attendance and punctuality.

• Gets along with others and works as a team.

• Other duties as assigned.

 

Minimum Qualifications:

• A Master’s degree in Nursing and certification as an Advanced Practice Nurse with prescriptive authority.

•  One year of experience working with individuals who have been diagnosed with a chronic mental illness is required.

•  The employee must possess exceptional oral and written communications skills.

•  Basic computer skills required, including familiarity with Windows and Microsoft Office.

•  The employee must be able to conduct business in a professional manner.

•  She or he must understand and advocate for consumer rights, confidentiality, health and safety issues.

• Must be able to move safely in a variety of work situations

• Bilingual abilities (especially, Spanish and English) are not required, but a great advantage for this position.

Bilingual CPST Specialist

Major Duties

• Gathers information for comprehensive diagnostic assessment and individual service planning in a way that incorporates the active involvement of the consumer, families/significant others, residential, and employment/vocational staff. Develops individual treatment plans.

• Provide screening, assessment, crisis intervention and referral services in response to telephone requests for aid; make assessment of clients’ problems; provide information about community resources, refer clients to most appropriate resource.

• Conducts short and long-term counseling, support and crisis intervention as needed with individuals, families, and groups, using various treatment modalities. Assists in monitoring prescribed medication.

• Collaborates as appropriate and coordinates linkage with social service providers, team members, adjunct providers in the community, employers, landlords, private citizens, and other Nord Center staff associated with consumers’ participation in additional settings, services, and levels of care.

• Provides a broad range of direct and indirect services as designated in the Individual Service Plan (ISP) to support the clients’ optimal functioning in the least restrictive environment. Services may include, but are not limited to, transportation, skills training (daily living skills; recovery); advocacy/linkage to supportive services to meet medical, spiritual, recreational, entitlement needs; individual, group, couple/family counseling, crisis intervention, and psychiatric services as appropriate.

• Participates actively with consumers in the Quality and Utilization Management functions, including aspects of care, peer review, consumer satisfaction, utilization review, standards of care, record review, and outcome indicators.

• Provides education, support to families, individuals, community and consultative services to consumers, groups and other service providers in a context that assures clients’ rights to confidentiality.

• Completes all necessary documentation to service delivery. Provides written communication for necessary services inside and outside the Center.

• Other duties as assigned.

 

Minimum Qualifications

• A Bachelor’s Degree in mental health or related field is required.

• Basic computer skills required, including familiarity with Windows and Microsoft Office.

• Experience working with severely mentally disabled persons preferred.

• The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36 month period, have proof of adequate personal automobile insurance, and use of a personal vehicle.

• CPST Specialists on the Bilingual team must be fluent in Spanish.

Counselor/Therapist (Office-Based)

Major Duties

• Provide screening, assessment, crisis intervention and referral services in response to telephone requests for aid; make assessment of clients’ problems; provide information about community resources, refer clients to most appropriate resource.

• Gather information through intake interviews; evaluate nature and degree of mental/emotional distress, substance use/abuse, health issues, and social/interpersonal problems; develop individual service plans with clients.

• Conduct short and long-term therapy and/or counseling sessions with individuals, couples, families and groups using various psychotherapeutic treatment modalities.

• Coordinate treatment with other agencies, services and other programs within the agency.

• Complete case notes on intake process, treatment plan and client’s progress in accordance with OI/OA guidelines.

• Provide consultation and education service to community groups by assisting in program planning, giving educational talks and lectures, and by consulting on specific cases.

• Maintain required productivity expectation.

• Participate in clinical supervision and administrative meetings as required by the Clinical Services Coordinator and/supervisor.

• React to change and stress productively and handle other tasks as assigned.

• Maintain regular, predictable attendance and be available for evening counseling sessions.

• Get along with others and work as a team.

• Exhibit the knowledge, skills, abilities, and minimum requirements listed in this Position Announcement.

•A master’s degree in a mental health related field with the following license is preferred: LISW or LPCC.
•Experience in assessment, crisis intervention, conducting long and short-term therapy and counseling or other experience in the
treatment of mental health/chemical abuse are preferred.
•Must have strong oral and written skills. Basic computer skills required, including familiarity with Windows and Microsoft Office.
•Must be highly skilled at behavioral health screening/assessment and counseling in both chemical abuse and mental illness, making appropriate referral, and working effectively under pressure.

CPST/ FBHS

POSITION PURPOSE AND OBJECTIVES Provides a wide range of direct and indirect case management services to consumers with severe and persistent mental illness, including assessment of strengths, abilities, needs, desires, preferences, referrals and coordination of services.  Services are provided in the office, home, and various locations in the community.

MINIMUM REQUIREMENTS: A Bachelor’s Degree and experience in mental health are required. An LSW is preferred. Knowledge of Dialectical Behavior Therapy is a plus. Basic computer skills required, including familiarity with Windows and Microsoft Office. The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36 month period, have proof of adequate personal automobile insurance, and use of a personal vehicle.  Favorable references and/or evaluations are required.

ESSENTIAL JOB FUNCTIONS

•Gathers information for comprehensive diagnostic assessment and individual service planning in a way that incorporates the active involvement of the consumer, families/significant others, residential, and employment/vocational staff.  Performs intake interviews and multi-axial assessments, covers crises, reviews social and medical backgrounds, evaluates level of functioning and nature and degree of problems.

•Conducts short and long-term counseling, support and crisis intervention as needed with individuals, families, and groups.

•Collaborates as appropriate and coordinates linkage with social service providers, team members, adjunct providers in the community, employers, landlords, private citizens, and other Nord Center staff associated with consumers’ participation in additional settings, services, and levels of care.

•Provides a broad range of direct and indirect services as designated in the Individual Service Plan (ISP) to support the clients’ optimal functioning in the least restrictive environment.  Services may include, but are not limited to, transportation, skills training (daily living skills; recovery); advocacy/linkage to supportive services to meet medical, spiritual, recreational, entitlement needs;  crisis intervention.

•Participates actively with consumers in the Quality and Utilization Management functions, including aspects of care, peer review, consumer satisfaction, utilization review, standards of care, record review, and outcome indicators.

•Provides education, support to families, individuals, community and consultative services to consumers, groups and other service providers in a context that assures clients’ rights to confidentiality.

•Completes all necessary documentation to service delivery.  Provides written communication for necessary services inside and outside the Center.

•Maintain required productivity expectation.

•Communicates with case manager technicians to ensure proper interpretation and implementation of ISP’s.

•Attends required staff meetings.

•Reacts to change and stress productively.

•Maintains regular and predictable attendance and punctuality.

•Gets along with others and works as a team.

•Exhibits the knowledge, skills, abilities, and minimum requirements listed in this Position Description.

•Other duties as assigned.

OTHER: This CPST position will be on the Family Behavioral Health Diagnosis Team. Bilingual (English/Spanish speaking) a plus.  Experience with EMR (Electronic Medical Records) a plus.

Crisis Intervention Clinician

POSITION PURPOSE AND OBJECTIVES The primary responsibility of this position is to provide routine and emergency mental health assessments, diagnostic assessments, stabilization, crisis intervention, and treatment planning of clients in the community, at the CRU Residential Unit, and on the Hotline.  As an appropriately degreed/licensed member of the ESS staff, this clinician serves with others as a Health Officer for the county subject to approval by the Executive Director of the Lorain County Board of Mental Health.  All job functions are performed under the supervision of the ESS team leaders and shift supervisors.

ESSENTIAL JOB FUNCTIONS • Respond to routine and emergency requests for service. Triage telephone calls and walk-ins.  Gather information for telephone intake screening and emergency assessment and provide information and referral to persons requesting information.  Provide telephone support and crisis intervention to clients who call the hotline. • Perform crisis intervention for clients and their significant others. Provide face-to-face counseling to clients and significant others to promote stabilization of a crisis situation.  Provide rape crisis intervention when Rape Crisis volunteers are not available. • Perform mental health assessments. Perform pre-hospital screenings, diagnostic assessments and intake screenings in response to requests for outpatient services.  Determine the needed interventions to ensure safety of clients and others based on the mental status assessments.  Assess clients when placed on the unit for 23-hour monitoring. • Manage the care of clients on the residential stabilization unit. Provide one-on-one crisis intervention to clients, monitor self-medication of clients, monitor behavior and mental status of clients on the unit, develop treatment plans within 24 hours for clients, and document client progress in chart.  Manage the medication room and monitor client self-medication.  Coordinate the stabilization unit treatment plan with Center service providers.  Lead the groups on the CRU unit and Partial Hospitalization groups, and assist clients in obtaining personal care items. Transport clients to community sites as needed. • Carry out duties as a health officer in Lorain County. Assess the mental status of persons to determine the safety of clients and others according to the emergency medical certificate guidelines.  Make outreach as needed to assess and intervene with clients reported to be in crisis. • Work with families, significant others, other community agencies and law enforcement officials as needed to assess and intervene with clients reported to be in crisis. • Oversee and guide the treatment interventions of mental health technicians. Provide clinical consultation to technicians. • Provide group counseling to the Residential Unit clients and clients from the community. • Provide critical incident debriefing, support and education to the community. • Attend meetings at the Center as required and assigned. • Train students and new staff working in ESS. • Complete all necessary paperwork on time and follow Center procedures and clinical standards in performing all job duties. Complete and tabulate report items (e.g. contact sheets, shift reports, crisis alert, pre-hospital screenings). • Consult with MD’s and other providers as needed regarding client assessments and crisis interventions. • Ensure competence and annual certification in the following areas:  CPR, First Aid, Physical Crisis Intervention, and Rape Crisis training. • React to change and stress productively and to handle other tasks as assigned. • Maintain regular and predictable attendance and punctuality. • Get along with others and work as a team. • Exhibit the knowledge, skills, abilities, and minimum requirements listed in this Position Description.

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED The employee must have a good working knowledge of DSM IV, mental health assessments, crisis intervention techniques, and psychotropic medications.  Must have good oral and written communication skills and the ability to resolve conflicts in working with community agencies, multidisciplinary teams, and in dealing with the public on the hotline calls.  Must exhibit sensitivity to different cultures.

WORKING CONDITIONS In addition to an office setting, a significant part of the work is performed in the community during outreach, i.e., client’s home, school, shelter, emergency rooms, etc.  Because of the variety of environments and physical conditions that will be encountered, this individual must be able to successfully interact and navigate in all types of facilities and weather conditions.  This includes being able to walk, climb stairs, navigate changing surface conditions including wet, slippery, and icy grounds, and function in the proximity of electrical appliances, open flames and in areas with poor air quality including potentially smoke-filled rooms.  This individual may periodically be required to lift and/or carry up to 10 pounds. Must be able to physically interact with client and others in emergency situations to prevent harm to client and others.  The individual in this position must be able to communicate clearly both verbally and in writing.  Due to the extensive computer work this individual must be able to sit for extended periods of time and operate required equipment.

MINIMUM REQUIREMENTS Must have a Bachelor’s degree in a behavioral health related field and LPC, LSW, or RN.  Two years’ experience in the mental health field is preferred.  Basic computer skills required, including familiarity with Windows and Microsoft Office. The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36-month period, have proof of adequate personal automobile insurance, and use of a personal vehicle.

OTHER Bilingual (English/Spanish speaking) a plus.  Experience with EMR (Electronic Medical Records a plus).

Dual Diagnosis Counselor/ Group Therapist

Position Summary: The purpose of this position is to provide counseling and day treatment services to clients with dual diagnosis (mental illness and substance abuse) in both individual and group settings. The emphasis is on time-effective, time-intermittent psychotherapy and counseling with individuals and groups. The position provides face-to-face screening, assessment, crisis intervention and referral services in response to requests for assistance with mental health issues.

Minimum Qualifications: A master’s degree in a mental health related field and independently licensed as a chemical dependency counselor (LICDC) and a LISW or LPCC is required.  Experience in assessment, crisis intervention, conducting long and short-term therapy and counseling or other experience in the treatment of mental health/chemical abuse are preferred. Must have strong oral and written skills. Basic computer skills required, including familiarity with Windows and Microsoft Office. Must be highly skilled at behavioral health screening/assessment and counseling in both chemical abuse and mental illness, making appropriate referral, and working effectively under pressure.  Must have favorable references and/or evaluations.  Bilingual (English/Spanish speaking) major plus.  Experience with EMR (electronic medical records) a plus.

Job Duties/ Skills

•Provide screening, assessment, crisis intervention and referral services in response to telephone requests for aid; make assessment of clients’ problems; provide information about community resources, refer clients to most appropriate resource.

•Gather information through intake interviews; evaluate nature and degree of mental/emotional distress, substance use/abuse, health issues, and social/interpersonal problems; develop individual service plans with clients.

•Conduct short and long-term therapy and/or counseling sessions with individuals, couples, families and groups using various psychotherapeutic treatment modalities.

•Coordinate treatment with other agencies, services and other programs within the agency.

•Plan and facilitate group sessions; provide day treatment services on a daily basis.

•Complete case notes on intake process, treatment plan and client’s progress in accordance with OI/OA guidelines.

•Provide consultation and education service to community groups by assisting in program planning, giving educational talks and lectures, and by consulting on specific cases.

•Maintain required productivity expectation.

•Participate in clinical supervision and administrative meetings as required by the Clinical Services Coordinator and/supervisor. Participate as an active member of the client treatment team.

•React to change and stress productively and handle other tasks as assigned.

•Maintain regular, predictable attendance and be available for evening counseling sessions.

•Get along with others and work as a team.

•Exhibit the knowledge, skills, abilities, and minimum requirements listed in this Position Announcement.

•If bilingual you are expected to provide translation and interpretive service to client needing these services

•Has / Maintains a good on-time and attendance record.

•And all other tasks as assigned.

Working Conditions: All time is spent in an office environment and involves substantial client contact.  The individual must be able to speak and communicate clearly, both orally and in writing.  Due to the amount of paperwork that is required, the individual must have excellent documentation skills.  The employee may be required to sit for extended periods and will spend a portion of their time on the telephone.  Must be able to bend, stoop, walk, and lift and push minimal loads at various times.  A considerable amount of time may also be spent working on a computer so the employee should have close vision ability.  In addition, the individual must be able to operate basic office equipment.

Additional Knowledge, Skills and Abilities Required: In order to perform the essential functions of this job, after an orientation period, the employee must possess the following: a working knowledge of Nord Center Policy and Procedures, including sensitivity and adherence to clients’ rights, confidentiality, and health and safety issues.  Must exhibit sensitivity to different cultures.

 

 

Infrastructure/ Systems Analyst

 

 

POSITION PURPOSE AND OBJECTIVES: The Infrastructure\Systems Analyst position, under the direction of the Director of Information Services, will assist in managing and supporting the IT infrastructure.  This includes hardware, software, desktop, voice and data networks, servers, mobile and telephony.  To ensure all components are maintained and work reliably to meet the Center’s needs and to promote the effective use of new and existing technologies.

ESSENTIAL JOB FUNCTIONS:

•Monitors functioning of equipment to ensure systems operate in conformance with specifications.

•Experience with servers(installation/upgrades/migrations), software deployment and upgrades via group policy

•Acts as tier 2 help desk support and provides technical support for the daily operations of the corporate information systems servers, network infrastructure, system appliances, housed applications and operating systems software to ensure system availability, reliability and performance.

•Provides emergency 24×7 technical support as needed with some travel required

•Moderate understanding of electrical and mechanical systems.

•Through research and notifications, maintains an awareness of system patches, enhancements and new features, security vulnerabilities and associated technologies which can be used to protect the information systems and associated infrastructure.

•Participates in IT enhancement initiatives and projects as a team member by undertaking research, investigations, evaluations and testing of new or enhanced technologies in order to enhance the corporate IT infrastructure.

•Assists the project lead and technical team in the development of recommendations, standards, procedures, and documentation and implementation strategies for the enhancements or introduction of new technologies to the infrastructure components in all Center offices. May also be called upon to assist in the staging of the recommended technologies into the production environment.

•Records incidents, problems and changes into the tracking system with clear and concise supporting documentation.

•Performs moderate to advanced system administration under the direction of department leadership.

•Assist in keeping track of the Center’s I.T. assets and ensure that they are kept secure at all times.

•Knowledgeable in Layer-1/Horizontal Cable Infrastructure (copper/fiber)

•Organized and Detail oriented, prioritization and efficient.

•Superior written, oral, presentation and interpersonal skills

•Provide backup support for helpdesk

•Perform other duties and projects as assigned.

KNOWLEDGE AND SKILLS:

•Thorough knowledge of LAN/WAN/Networking concepts and troubleshooting tools

•Advanced Knowledge of  Windows Server 2008, Active Directory, Hyper-V, SQL 2008, SharePoint 2010, Group policy and Infopath/electronic forms

•Prior experience in Healthcare and HIPAA a plus

•Prior experience with VOIP (ShoreTel) phone systems a plus

•Prior experience with security systems and biometrics a plus

•Ability to communicate effectively both verbally and in writing.

•Excellent organizational and interpersonal skills.

•Ability to accurately follow documented procedures.

•Proven success as a Technical Analyst preferred.

•Aptitude to learn new technologies as they are incorporated into the system.

•3-5 years of progressive hands-on technical support experience preferred.

Favorable references and/or evaluations are required.

Maintenance Technician

Position Summary: This position maintains the interior and exterior of all facilities in a safe, clean, and orderly condition by performing the following essential functions as assigned by his/her supervisor under indirect supervision.

Minimum Qualifications: High School diploma or equivalent required, along with at least two years training or hands-on experience in maintenance, construction, electrical, or plumbing trades.  Must be able to understand and safely operate all hand and power tools needed to perform all functions in the position guide.  Must be capable of working independently.  Must be able to work flexible hours due to snow removal, emergency situations, and/or special projects.  Will be required to be on call on a 24-hour per day, Monday through Sunday rotating basis.   The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36-month period and have proof of adequate personal automobile insurance.  Must be able to comprehend instructions, both oral and written, and carry out instructions. Favorable references and/or evaluations are required.

Essential Duties: •Electrical:  Change and/or replace switches, receptacles, light bulbs, fixtures, ballast, fuses, and other minor electrical devices and fixtures. •Plumbing:  Unclog drains, toilets, and catch basins, replace and/or repair valves, washers, fixtures and fittings.  Replace and/or repair water, drain and sewer lines.  Replace toilets, sinks, and other plumbing fixtures.  Perform other minor plumbing repairs as needed. •HVAC/R:  Maintains heating, cooling, ventilating, and refrigeration equipment by performing monthly preventative maintenance and repairs. •Carpentry: Repair and/or replace structures, including, but not limited to, porches, sheds, decks, garages, and roofing.  Repair tables, chairs, doors, locks, windows, flooring, and other minor carpentry projects. •Painting:  Perform surface preparation, such as drywall, sanding, spackle, caulking, and plastering.  Touch-up, prime and finish coat with necessary paint and materials as needed. •Moving and Setup:  Move desks, chairs, tables, file cabinets, shelving, boxes, and office equipment as needed.  Set up furniture, partitions, etc. as required.  Move and transport tools, boxes, and furniture as required. •Landscaping:  Cut, trim, and edges grass.  Trims trees, shrubs, bushes and hedges.  Plants flowers, shrubs, trees, bushes, and grass.  Pulls weeds and rakes leaves, mulches beds, and fertilizes, if needed. •Snow Removal:  Removes snow and ice from walks, driveways, and parking lots.  Spreads ice melting agent on sidewalks, driveways, and parking lots. Must be able to safely operate snow plows, salt spreaders, and gas powered snow blowers. •Vehicles:  Maintains vehicle fleet to make sure they are safe, clean, and operable for clients and employees by performing monthly maintenance inspections, minor repairs, cleaning, and taking vehicles for service. •Provides skills and labor on capital construction and repair projects for upgrading and improving facilities by performing all functions described above as well as the following essential functions under direct supervision by his/her supervisor:  Electrical:  Installation of devices, fixtures, wiring, and piping of an approved electrical system.  Plumbing:  Installs gas, water, and drain piping and fixtures as required.  Carpentry:  Assists in the construction of partition walls, door installation windows, decks, ramps, sheds, garages, and similar structures using appropriate materials.  Painting:  Painting, staining, and wall covering installation as required using appropriate materials.  Janitorial:  Cleanup of construction debris. •Must be able to react to change and stress productively and to handle other related tasks as assigned. •Must be able to maintain regular and predictable attendance and punctuality. •Must be able to get along with others and work as a team. •Must exhibit the knowledge, skills, abilities, and minimum requirements listed in this Position Description. •Helps with safety and vehicle inspections as needed. •Janitorial:  Cleans up spills, overflows, back-ups and human waste/fluids.  Performs general buildings and grounds cleanup, including garbage, debris, and cigarette butts.  Collects recycled materials.  Cleans carpets, vacuums, and mops.  Performs other general cleaning as needed, included window cleaning. •Attends staff meetings and participates in safety education and training programs. Maintains cleaning supplies, materials, and equipment, storing/securing them in designated storage space.  Requests purchases of supplies and materials as needed.  Request authorizations for service and/or repair of the power operated equipment through the supervisor. •Addresses insect infestation, which includes bed bugs.  May require inspecting for insects, applying insecticide and clean-up •Participate in interviewing / screening candidates and vendors. •Oversee the duties of other Facilities Staff when Facilities Manager not on duty

Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job.  While performing the duties of this job, the employee occasionally works near moving mechanical parts, in high, precarious places, and in outside weather conditions and is occasionally exposed to wet an/or humid conditions and risk of electrical shock.  The noise level in the work environment is usually moderate. Must be able to understand and safely operate all tools and equipment needed to perform essential job functions. Must be able to lift and/or move 80 pounds frequently.

Additional Knowledge, Skills and Abilities Required: In order to perform the essential functions of this job, after an orientation period, the employee must possess the following:  a working knowledge of Nord Center Policy and Procedures, including sensitivity and adherence to clients’ rights, confidentiality, and health and safety issues; must be cable of effectively working alone without supervisor present; must recognize and be proactive with maintenance issues; must work efficiently, professionally, and within Center policies and procedures.  Must exhibit sensitivity to different cultures.

Physician Assistant

 

Position Summary: The purpose of this position is to diagnose and treat mental illness in collaboration as necessary with a designated Psychiatrist. Reports to Chief Clinical Services Officer.

Minimum Qualification: A Master’s degree in Nursing and certification as an Advanced Practice Nurse with prescriptive authority.  One year of experience working with individuals who have been diagnosed with a chronic mental illness is required.  The employee must possess exceptional oral and written communications skills.  Basic computer skills required, including familiarity with Windows and Microsoft Office.  The employee must be able to conduct business in a professional manner.  She or he must understand and advocate for consumer rights, confidentiality, health and safety issues.  Must exhibit cultural sensitivity.  Must be able to move safely in a variety of work situations.  Hearing and speech capabilities must be adequate for spoken conversation.  Bilingual abilities (especially, Spanish and English) are not required, but a great advantage for this position.  Favorable references and/or evaluations.

Job Duties/Skills:

•Manage the comprehensive psychiatric care for patients in assigned clinical areas under the oversight of the respective collaborating/supervising physician and per respective scope of practice.

•Assesses patient health by interviewing, physical examinations, and obtaining, updating, and studying medical histories.  Prescribes psychotropic medications.

•Facilitates communication with Primary Care Providers outside of the agency when laboratory abnormalities are discovered.

•Documents patient care services via EMR.

•Assists with implementing medical treatment and tracking procedures.

•Meets regularly with collaborating psychiatrist to effectively communicate about open cases.

•Collaborates actively with patient’s other therapists or case managers to ensure best care and common treatment goals.

•Completes all documentation as required by the Ohio Department of Mental Health and the Nord Center

•Contributes to team effort by achieving required productivity expectations.

•Complies with federal, state, and local legal and professional requirements by studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, and advising management on needed actions.

•Reacts to change and stress productively.

•Maintains regular and predictable attendance and punctuality.

•Gets along with others and works as a team.

•Exhibits the knowledge, skills, abilities, and minimum requirements listed in this Position Description.

•Other duties as assigned.

•Participates in program and agency meetings and work projects as requested.

•Assists with making referrals to other agencies, as requested by primary provider of service.

Additional Knowledge, Skills and Abilities Required: In order to perform the essential functions of this job, after an orientation period, the employee must possess the following:  a working knowledge of Nord Center Policy and Procedures, including sensitivity and adherence to clients’ rights, confidentiality, and health and safety issues.  The employee must exhibit sensitivity to different cultures.  This employee must be up to date on all certifications, continuing education, and registration with the state nursing board which allows prescription authority under supervision in the state of Ohio.

Working Conditions: The work is mainly provided in an office setting, although travel may be required dependent upon services contracted through other agencies such as medical, rehabilitation, or correctional settings.  Because of the variety of environments and physical conditions that will be encountered, this individual must be able to successfully interact and navigate in all types of facilities and weather conditions.  This individual may periodically be required to lift and/or carry up to 20 pounds.  Must be able to physically interact with client and others in emergency situations to prevent harm to client and others.  The individual in this position must be able to communicate clearly both verbally and in writing.  Due to the extensive computer work this individual must be able to sit for extended periods of time and operate required equipment.

Psychiatrist

Position Overview: Provide outpatient psychiatric services to diverse populations that include patients that are diagnosed with severe and persistent mental issues as well as patients suffering with non-persistent mental illnesses in a community mental health setting.

Essential Duties:

•Full-time, part-time or PRN available.

•Full time psychiatrists are required to maintain an active, minimum caseload of 600 patients, billing a minimum of 1352 hours a year (65% productivity). Part time psychiatrist’s productivity will be prorated or as agreed.

•Perform psychiatric evaluations on new patients who have received a clinical diagnostic assessment or as clinically appropriate

•Incorporate the new or revised medical treatment plan into the existing Electronic Medical Record (EMR).

•Maintain necessary and required concurrent documentation within the EMR.

•Participate in the rotating on call schedule in support of clinical staff, Crisis Stabilization Unit and/or step down.

•Supervise Advanced Practice Nursing staff as assigned.

•Conduct Peer Review activities as required.

•Attend Psychiatric, Clinical and other Agency meetings as required.

•Must work collaboratively with staff to coordinate care to patients

•Must complete documentation required to assist clients if clinically indicated

Working Conditions: All time is spent in an office environment and involves substantial client contact. The individual must be able to speak and communicate clearly, both orally and in writing. The employee may be required to sit for extended periods and will spend a portion of their time on the telephone. A considerable amount of time will be spent on a computer.

Required:

•Must hold a valid, unrestricted Medical License in the State of Ohio and DEA License.

•Must be Board Certified/Eligible by the American Board of Psychiatry and Neurology.

•Must meet all requirements as set forth by licensing and accrediting bodies as well as ODMH, CARF, and the Lorain County Board of Mental Health

•Must have basic computer skills and excellent documentation skills.

•Eligible to be paneled by private insurers, Medicaid, and Medicare.

Desired Attributes:

•Should be able to effectively work in a multidisciplinary team environment.

•Experience in community or emergency psychiatry.

Report Writer/ Systems Analyst

POSITION PURPOSE AND OBJECTIVES The primary purpose of this position is to create database reports based on the Center’s needs.

ESSENTIAL JOB FUNCTIONS

• Under the supervision of the department Director, writes simple to complex queries and reports for spreadsheet or database software to create financial models, regression analysis, statistical analysis, etc.

• Analyze tables in the Center’s Electronic Health Record system (EHR) to establish knowledge of data for accurate retrieval and use in report writing.

• Utilize available tools such as SQL, SSRS, Business Intelligence Studio, Crystal reports, and Monarch to provide meaningful reports to the IT Director, Executives, Clinical staff, and state/government agencies.

• Present report data in a way that is most meaningful and readily accessible to staff via SSRS

• Demonstrate outstanding communication skills to translate reporting requests in order to accurately meet the actual information and deadline needs of staff and state/government agencies.

• Educate requestors as to appropriate and desirable parameters to ensure they receive the information needed.

• Collaborate with end users to gather report requirements and ensure proper testing and validation.

• Provide support to end users on standardized and ad hoc reports.

• Work closely with the IT Director to obtain prior approval of each report and to ensure security enforcement when creating/deploying reports

• Create and maintain comprehensive documentation of all queries and reports

• Analyze various MS Access databases and bring recommendations to the IT Director for consolidation and migration to EHR system or SQL.

• Set up relational databases, import/export data

• Develop automated reporting

• Create scripts for task automation

• Assist with departmental tasks as needed such as: hardware/software rollouts and upgrades, phone system add/moves/changes, EHR/network account adds/changes, and documentation.

WORKING CONDITIONS Must be able to sit and work at a computer terminal for an extended period of time.

KNOWLEDGE AND SKILLS

• Proficient in SQL procedure writing, SSIS, SSRS

• Thorough knowledge of or ability to learn HIPAA 835/837(Remittance Advice and Institutional Claim), 270/271(Eligibility Inquiry and Response), 278(Authorization and referrals)  transaction sets

• Thorough knowledge of Business Intelligence Studio

• Data mining

• Experience with Data modeling, VBScript, and shell scripting

• Excellent written and verbal communication skills

• Experience with Visual Basic or other programming languages a plus

• Prior experience with DB2 for i a plus.

• Prior experience in Healthcare and HIPAA a plus

MINIMUM REQUIREMENTS An Associate’s degree in Information Systems, or related technical certification, with five or more years of progressive experience related to report writing in the field of Information Technology.  Strong oral and written communication skills are necessary.   This position requires basic business statistics such as averages, profit and loss calculations and/or simple trending.  Favorable references and/or evaluations are required

Residential Aide

Position Summary

Provides independent living skills training, direct care support, and opportunities for community integration.  Services are provided in the client’s residence, the Group Home, or out in the community. Duties include the provision of intensive community support and skills training to ensure clients’ skill enhancement in two major areas, independent living and social skills.

Essential Skills

•Attend and participate in staff meetings that involve case conferences with the community support team and other residential staff.  Attend all required meetings, staffing, seminars, and in-services.

•Provide daily written observation of the client’s progress in the areas described above.

•Documents and monitors clients’ use of medications.

•Complete all required records, reports, and documentation.

•Must be able to react to change and stress productively and to handle other tasks as assigned.

•Provide independent living skills, personal hygiene, housekeeping and laundry skill training, and, if the client is unable to perform any of these tasks, the staff member will be responsible for performing the task.

•Must be able to work as a contributing team member, while interacting with clients and co-workers with respect.

•Work with clients to develop social skills which include interaction with others (e.g. roommates, coworkers, neighbors, and authority figures), appropriate use of leisure time and appropriate behavior skills.  May also assess and intervene in crisis situations by following the flow chart for crisis response.

•Must be able to follow and conform to the treatment plan and work successfully with the assigned client(s).

•The Residential Aide is expected to educate and involve the client in the Insect Inspection and Control process, which will help to ensure an insect-free environment is maintained.  The Residential Aide is responsible for the compliance with this process.

•Has / Maintains a good on-time and attendance record.

•And all other tasks as assigned.

Minimum Qualifications for Position High school graduate or equivalent is required.   Must have effective communication skills and the ability to train others in daily living skills, as well as perform those skills.  Bilingual (Spanish/English) candidates are encouraged to apply. Must exhibit  sensitivity toward the needs of behavioral health clients.  Knowledge of and experience in the mental health field is strongly preferred.  Favorable references and/or evaluations are required.

PRN Residential Aides are required to work at least one shift per month.

Additional Knowledge, Skills and Abilities Required In order to perform the essential functions of this job, after an orientation period, the employee must possess the following:  a working knowledge of  Nord Center Policy and Procedures, including sensitivity and adherence to clients’ rights, confidentiality,  and health and safety issues; effective communication skills in order to interact efficiently with clients and write progress notes and records that are easily understood; working knowledge of client care and the mental health field; the ability to teach and model all aspects of daily living; the ability to perform routine household tasks in the event the client cannot perform those tasks; the ability to respond in crisis situations and utilize the Center’s stated crisis plan; working knowledge of community support systems.

Sexual Assault Nurse Examiner/ SANE, RN

Position Summary: Provide comprehensive medico-legal examinations; timely and accurate collection of forensic evidence; collaborate with physicians, local law enforcement, city & county prosecutors and victim advocates to provide complete care for patients, ensure safety, and maintain chain of evidence.

Minimum Qualifications for Position:

•Registered Nurse with current licensure to practice nursing in the State of Ohio.

•Successful completion of the Sexual Assault Nurse Examiner Training and certification.

•Two continuing education units in forensics completed annually after the first year of work with the SACU Program

Additional Knowledge, Skills and Abilities Required:

•Possess a thorough knowledge of the management of the sexual assault patient, the medico-legal examination and the collection of forensic evidence.

•Able to work collaboratively and effectively with physicians, victim advocates, local law enforcement agencies, city & county prosecutor’s office and the Bureau of Criminal Identification and Investigation.

•Able to work independently.

•Demonstrate organizational skills.

•Attend continuing education specific to forensics a minimum of 2 hours per year.

•Participate in on-call rotation with minimum number of five (5) call shifts per month.

•Possess clear and concise written documentation skills.

•Demonstrate good communication skills.

•Participates in professional organizations including the International Association of Forensic Nurses and the Ohio Chapter of the International Association of Forensic Nurses (IAFN).

OTHER Bilingual (English/Spanish speaking) a plus.  Experience with EMR (Electronic Medical Records) a plus.

Essential Duties:

•Perform a complete forensic exam of the sexual assault patient.

•Demonstrate ability to appropriately use equipment, including cameras and colposcope in the documentation of injury and collection of evidence.

•Make appropriate community referrals for the sexual assault patient.

•Identify emergency medical conditions and make appropriate referrals.

•Communicate with the Emergency Department staff when transferring patients for evaluation and treatment.

•Facilitate communication between Emergency Department staff, patient, victim advocates and law enforcement agency when patient is transferred to the Emergency Department.

•Perform Quality Assurance functions to include: maintenance of chain of evidence, appropriateness of documentation, appropriateness of referrals, preparing and interpreting reports as needed.

•Provide court testimony as needed.

 

 

The Nord Center is an equal opportunity employer.