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Thank you for your interest in The Nord Center! The Nord Center has been at the forefront of behavioral healthcare since 1947. We offer a variety of programs and services catering to children, adolescents and adults, all of which are listed in the Services Section of the website.

Careers at The Nord Center provide opportunities for personal growth and satisfaction, as well as to be part of an organization that touches the lives of thousands of Lorain County residents each year. Employees at The Nord Center work with motivated and supportive teams of co-workers, dedicated to making a positive impact on those we serve.

Our benefits

The Nord Center offers an array of benefits and amenities including:

  • On-campus workout room
  • Outdoor walking trail
  • Continuing education programs
  • 403(b) retirement savings plan
  • Life insurance
  • Paid time off (vacation, sick and personal)
  • Long-term disability
  • Medical, dental and vision coverage
  • Paid holidays
  • Employee Assistance Program
  • Free supervision hours towards independent licensure

Location

The Nord Center is located in Lorain, right off Route 2 at the South Broadway exit. Less than 30 minutes from Lakewood and Strongsville, The Nord Center is easily accessible from I90 and the Ohio Turnpike. This convenient location allows for a relaxed and easy commute. View our location on Google maps.

Career opportunities

Below is a list of our available career opportunities. Click on the drop down listings below to see the full descriptions of each position. For a printable overview of our Psychiatry Opportunities, click here.

If you find a position of interest and would like to apply, click the link below to complete an online application.

The Nord Center is an equal opportunity employer. We welcome those with diverse backgrounds and experience, and encourage bilingual (Spanish / English) individuals to apply.

 

Click here to complete The Nord Center application for employment online
Click here to complete The Nord Center application for an internship online


PLEASE NOTE: We have made recent updates to our website. As a result, you may need to press CTRL + F5 prior to applying online to clear out the cached version.

Available Positions:

ACT Team Coordinator, RN

 

ACT is a service-delivery model that provides comprehensive, locally based treatment to people with serious and persistent mental illnesses.  The program provides service recipients with multidisciplinary, round-the-clock staffing of a psychiatric unit, but within the comfort of their own home and community.  ACT team members are trained in the areas of psychiatry, social work, nursing, substance abuse, and vocational rehabilitation.

Position description: This is a full-time management position that reports to the Director of CPST Services. This position has general responsibility for clinical, administrative and fiscal direction, planning, and supervision of the ACT Team. This team is responsible for delivering services that meet the needs of clients, customers, constituents, and the community in compliance with performance and production standards and with requirements of regulatory bodies and/or contracts.

Responsibilities include, but are not limited to: •Responsible for overseeing care management, utilization management, risk management, and quality management in accordance with Center policies and procedures •Assess and intervene in crisis situations •Provides training to case managers  and other staff in areas of clinical practice, utilization and risk management, continuous quality improvement, and change management •Responsible for providing a negotiated number of services such as consultation, education, or other clinical tasks as deemed eligible by licensure •Provides direct supervision to case managers •Works closely with the Center for Evidence Based Practices to ensure that Act Fidelity is continuously improving •Additional responsibilities as assigned

Qualifications Required: •Registered Nurse •Must have a minimum of 5 years of experience in behavioral healthcare with an additional two years in a supervisory role with clinical and management responsibilities •Effective communication skills

 

Advanced Practice Nurse

 

Major Duties:

• Meets with consumers to prescribe psychotropic medications.

• Facilitates communication with Primary Care Providers outside of the agency when laboratory

• abnormalities are discovered.

• Assists other nurses with implementing medical treatment and tracking procedures.

• Meets regularly with collaborating psychiatrist to effectively communicate about open cases.

• Collaborates actively with patient’s other therapists or case managers to ensure best care and common treatment goals.

• Completes all documentation as required by the Ohio Department of Mental Health and the Nord Center.

• Achieves required productivity expectation.

• Reacts to change and stress productively.

• Maintains regular and predictable attendance and punctuality.

• Gets along with others and works as a team.

• Other duties as assigned.

 

Minimum Qualifications:

• A Master’s degree in Nursing and certification as an Advanced Practice Nurse with prescriptive authority.

•  One year of experience working with individuals who have been diagnosed with a chronic mental illness is required.

•  The employee must possess exceptional oral and written communications skills.

•  Basic computer skills required, including familiarity with Windows and Microsoft Office.

•  The employee must be able to conduct business in a professional manner.

•  She or he must understand and advocate for consumer rights, confidentiality, health and safety issues.

• Must be able to move safely in a variety of work situations

• Bilingual abilities (especially, Spanish and English) are not required, but a great advantage for this position.

Bilingual Counselor/ Therapist

POSITION PURPOSE AND OBJECTIVES The purpose of this position is to provide managed behavioral health care services in a culturally diverse community. The emphasis is on time-effective, time-intermittent psychotherapy and counseling with individuals, couples, families and groups. The position provides face-to-face screening, assessment, crisis intervention and referral services in response to requests for assistance with mental health issues.

ESSENTIAL JOB FUNCTIONS •Provide screening, assessment, crisis intervention and referral services in response to telephone requests for aid; make assessment of clients’ problems; provide information about community resources, refer clients to most appropriate resource. •Gather information through intake interviews; evaluate nature and degree of mental/emotional distress, substance use/abuse, health issues, and social/interpersonal problems; develop individual service plans with clients. •Conduct short and long-term therapy and/or counseling sessions with individuals, couples, families and groups using various psychotherapeutic treatment modalities. •Conduct individual and group counseling to address AOD issues. •Coordinate treatment with other agencies, services and other programs within the agency. •Complete case notes on intake process, treatment plan and client’s progress in accordance with OI/OA guidelines. •Provide consultation and education service to community groups by assisting in program planning, giving educational talks and lectures, and by consulting on specific cases. •Maintain required productivity expectation. •Participate in clinical supervision and administrative meetings as required by the Clinical Services Coordinator and/supervisor. •React to change and stress productively and handle other tasks as assigned. •Maintain regular, predictable attendance and be available for evening counseling sessions. •Get along with others and work as a team. •Exhibit the knowledge, skills, abilities, and minimum requirements listed in this Position Announcement.

MINIMUM REQUIREMENTS A master’s degree in a mental health related field with the following license is required: LSW or LPC.  LISW or LPCC preferred.  Experience in assessment, crisis intervention, conducting long and short-term therapy and counseling or other experience in the treatment of mental health/chemical abuse are preferred. Must have strong oral and written skills. Basic computer skills required, including familiarity with Windows and Microsoft Office. Must be highly skilled at behavioral health screening/assessment and counseling in both chemical abuse and mental illness, making appropriate referral, and working effectively under pressure.  Must have favorable references and/or evaluations.

OTHER Bilingual (English/Spanish speaking) required.  Experience with EMR (electronic medical records) a plus.

Bilingual TBS Specialist/ Child & Adolescent and Adult Services

 

 

Position Summary: Provides a wide range of direct and indirect case management services to consumers with severe and persistent mental illness, preference given to Hispanic consumers particularly Spanish speaking only, through fluent Spanish and knowledge of the culture. Services are provided in the office, home, and various locations in the community. This position will work with consumers in both the Child & Adolescent Department and Adult Services.

Minimum Qualifications: •A Bachelor’s Degree in mental health or related field is required. •Basic computer skills required, including familiarity with Windows and Microsoft Office. •Experience working with severely mentally disabled persons preferred. •The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36 month period, have proof of adequate personal automobile insurance, and use of a personal vehicle. •TBS Specialists on the Bilingual team must be fluent in Spanish. •Favorable references and/or evaluations are required.

Major Duties: •Gathers information for comprehensive diagnostic assessment and individual service planning in a way that incorporates the active involvement of the consumer, families/significant others, residential, and employment/vocational staff. •Develops individual treatment plans. •Provide referral services in response to telephone requests for aid; make assessment of clients’ problems; provide information about community resources, refer clients to most appropriate resource. •Assists in monitoring prescribed medication. • Collaborates as appropriate and coordinates linkage with social service providers, team members, adjunct providers in the community, employers, landlords, private citizens, and other Nord Center staff associated with consumers’ participation in additional settings, services, and levels of care. •Provides a broad range of direct and indirect services as designated in the Individual Service Plan (ISP) to support the clients’ optimal functioning in the least restrictive environment.  Services may include, but are not limited to, transportation, skills training (daily living skills; recovery); advocacy/linkage to supportive services to meet medical, spiritual, recreational, entitlement needs as appropriate. •Participates actively with consumers in the Quality and Utilization Management functions, including aspects of care, consumer satisfaction, utilization review, standards of care, record review, and outcome indicators. • Provides education, support to families, individuals, community and consultative services to consumers, groups and other service providers in a context that assures clients’ rights to confidentiality. •Completes all necessary documentation to service delivery. •Other duties as assigned.

Working Conditions: The work is provided in a variety of venues and locations including in the office, in client homes, out in various community locations and businesses. Because of the variety of environments and physical conditions that will be encountered, this individual must be able to successfully interact and navigate in all types of facilities and weather conditions.  This includes being able to walk, climb stairs, navigate changing surface conditions including wet, slippery, and icy grounds, and function in the proximity of electrical appliances, open flames and in areas with poor air quality including potentially smoke-filled rooms.  This individual may periodically be required to lift and/or carry up to 10 pounds. Must be able to physically interact with client and others in emergency situations to prevent harm to client and others.  The individual in this position must be able to communicate clearly both verbally and in writing.  Due to the extensive computer work this individual must be able to sit for extended periods of time and operate required equipment.

Certified Pharmacy Technician

Position Summary: Certified Pharmacy Technician’s primary responsibilities will be to provide added-value services, such as: 1. Patient assistance program, 2. Central Pharmacy pick up station record maintenance and 3. Samples distribution documentation within the Nord Center’s Pharmacy Services as well as function as a pharmacy technician as needed. Accountable for conducting the processes associated with the value added services and any documentation related, data entry, and updating the online samples list at the time of dispensing. Under the direct supervision of the Lead Pharmacy Technician and the indirect supervision of a Licensed Pharmacist, he/she will assist in various activities of the Pharmacy Department. The Certified Pharmacy Technician functions in accordance with standard written procedures, guidelines, and state and federal regulations.

Key Responsibilities: •Conduct end of the day tasks, daily reports and register settlement if assigned. •Prepare and confirm bubble packs in accordance with procedures if assigned. •Follow mail out processes when mailing Rxs to patients. •Conduct the processes for intake, typing, billing, and packaging of Rxs. •Provide professional customer service to all customers. •Process/alert others to process Rxs in a timely manner. •Process pharmacy calls as appropriate. •Complete and process third-party documents. •File prescription books, new prescriptions, and patient profiles. •Follow Rx pickup processes for patients such as verifying IDs and collecting payments.                                          Process insurance claims info and check for program eligibility if applicable. •Process incoming shipments from vendors to ensure receipt of all invoiced items. •Check incoming stock for appropriate “shelf life” remaining before expiration. •Maintain patient confidentiality in accordance with (HIPAA). •Process all filing and bookkeeping functions as deemed necessary by the pharmacist. •Consult regularly with the lead Pharmacy Tech, PIC and pharmacists for the purpose of expediting the processing of prescriptions.

Minimum Qualifications: Certification as a Pharmacy Technician.  Experience as a Certified Pharmacy Technician is a plus.  Experience and proficiency with computer automated pharmacy system(s) is required.  Must be at least 21 years of age and must have at minimum a GED.

Bi-Lingual (Spanish and English) is a plus.

Additional Knowledge, Skills and Abilities Required: Must be well acquainted with the characteristics of common medications.  Must be well versed in pharmacy billing systems and methods of payments.  Must have excellent customer service skills and conduct one’s self professionally at all times. Must have very good communication skills, verbal and written. Must comply with all Agency and Pharmacy policies, procedures and processes, including HIPAA.

 

Client Access Specialist

 

Position Summary The primary responsibility of the Client Access Specialist is to provide client-centered administrative support at The Nord Center and off site-locations. The staff in this position are cross-trained to perform a variety of job functions in various settings including greeting, assisting, and directing incoming clients and visitors, answering and directing telephone calls, ensuring that client data is up to date in the EMR.

Minimum Qualifications •High school graduate or equivalent.

•Minimum typing of 35 wpm.

•Must have a minimum of one year of experience as a receptionist and/or switchboard operator in a health care setting, or three years of general receptionist/clerical experience.

•Must have strong customer service orientation and experience.

•Must have the ability to apply common sense understanding and to carry out written and oral instructions using good judgment in order to work under minimal supervision.

•Must have manual dexterity and the ability to communicate orally in person.

•Must be able to work in a fast paced environment with multiple priorities.

•Must have knowledge of proper phone etiquette and be able to handle difficult customers.

•Computer experience, preferably in the latest version of Windows, Word, and Excel, is strongly preferred.

•Favorable references and/or evaluations are required.  Bilingual (English/Spanish speaking) a plus.  Experience with EMR (Electronic Medical Records) a plus.

Job Duties •Serves as first point of contact for clients, visitors, and vendors.  Greets, checks-in, and monitors waiting areas.  Directs clients and visitors to appropriate destinations.  Keeps waiting areas neat and orderly.

•Collects and updates demographic, insurance, payer, clinician assignment, program, and financial information in client medical records. Relays retroactive billing information to the Billing Supervisor.  Maintains office filing system and adheres to records retention schedule.  Processes release of information requests and maintains ROI database.

•Determines client eligibility for entitlement programs and sliding fees.  Completes documentation and collects verification as required by program regulations and keeps client data updated in the electronic medical record.  Is attentive to program eligibility redetermination dates and provides timely follow-up with clients upon arrival for their appointments.  Assists clients in understanding and complying with third party payer benefits/requirements as necessary.  Contacts third party payers to verify coverage and plan restrictions and obtains precertification as needed.  Collects payments on accounts.

•Schedules clinical appointments using the EMR.  Places reminder calls to clients.  Prints schedules and distributes surveys and informational materials to clients as needed.  Arranges for client transportation.

•Answers incoming phone calls and routes calls appropriately.  Utilizes the central paging system as necessary.

•Follows policies and procedures. Ensures that Clients’ protected health information is kept confidential according to Agency procedures.

•Travels between agency sites to pick up and deliver work related materials as needed.

•Provides clerical support including photocopying, faxing, printing, and scanning.  Communicates with clients in their native language if bilingual.  Schedules interpreters (both internal and external) as needed.

•Works as part of a team.  Provides training and coaching to peers as requested by Supervisor.  Rotates and works in various locations/assignments to provide adequate coverage.

•Initiates purchase orders for departmental supplies as needed.

•Must be able to react to change and stress productively and to handle other related tasks as assigned.

•Must be able to maintain regular and predictable attendance and punctuality.

•Must be able to get along with others and work effectively as a team by participating in problem-solving and contributing to the overall team development by sharing information and knowledge.

•Must exhibit the knowledge, skills, and abilities, and minimum requirements listed in this Position Description.

•Performs all other duties as assigned.

Counselor/ Therapist Sexual Assault Services

Position Summary The purpose of this position is to provide managed behavioral health care services for adults, children, adolescents, and their families in a culturally diverse community.    The emphasis is on time-effective, time-intermittent psychotherapy, counseling and community psychiatric support & treatment with adults, children, adolescents, and their families. The position provides face-to-face screening, assessment, crisis intervention, crisis counseling, community outreach and referral services in response to requests for assistance with trauma related issues.Minimum Qualifications for Position A master’s degree in a mental health related field with the following license is required: LISW or LPCC. Three to five years’ clinical experience. Specialty training in adult and childhood trauma, including sexual abuse and sexual assault. In addition experience in assessment, crisis intervention, crisis counseling and conducting long and short-term therapy with adults, children and adolescents.  Fluency in speaking Spanish preferred. Must have strong oral and written skills. Basic computer skills required, including familiarity with Windows and Microsoft Office. Must be highly skilled at behavioral health screening/assessment and counseling in adults, children and adolescents with trauma related needs and their families, making appropriate referral, and working effectively under pressure.  Must have favorable references and/or evaluations.

Key Responsibilities •Provide counseling services to survivors of sexual abuse, severe physical abuse and witnesses of violent crime and their non-offending family members and caregivers. •Provide screening, assessment, crisis intervention and referral services in response to telephone requests for aid; make assessment of clients’ problems; provide information about community resources, refer clients to most appropriate resource. •Gather information through intake interviews; evaluate nature and degree of trauma; develop individual service plans with clients. •Conduct individual and group therapy, family therapy sessions, crisis intervention and community support services with adults, children, adolescents and their families using various psychotherapeutic treatment modalities. •Coordinate treatment with other agencies, services and other programs within the agency. •Provide consultation and education service to community groups by assisting in program planning, giving educational talks and lectures, and by consulting on specific cases. •Maintain appropriate documentation regarding clients’ intake process, participation, progress and treatment plans in accordance with OI/OA guidelines. •Meet regularly with the Multi-Disciplinary Team. •Participate in case staffing pertaining to child abuse investigations, progress in therapy and treatment recommendations. •Provide court testimony in civil and criminal cases for cases pertaining to clients of Sexual Assault Services. •Maintain current knowledge of other professional mental health providers and resources which may be appropriate for referral.

 

Crisis Intervention Clinician

Full-time, Part-time and PRN shifts available

POSITION PURPOSE AND OBJECTIVES The primary responsibility of this position is to provide routine and emergency mental health assessments, diagnostic assessments, stabilization, crisis intervention, and treatment planning of clients in the community, at the CRU Residential Unit, and on the Hotline.  As an appropriately degreed/licensed member of the ESS staff, this clinician serves with others as a Health Officer for the county subject to approval by the Executive Director of the Lorain County Board of Mental Health.  All job functions are performed under the supervision of the ESS team leaders and shift supervisors.

ESSENTIAL JOB FUNCTIONS • Respond to routine and emergency requests for service. Triage telephone calls and walk-ins.  Gather information for telephone intake screening and emergency assessment and provide information and referral to persons requesting information.  Provide telephone support and crisis intervention to clients who call the hotline. • Perform crisis intervention for clients and their significant others. Provide face-to-face counseling to clients and significant others to promote stabilization of a crisis situation.  Provide rape crisis intervention when Rape Crisis volunteers are not available. • Perform mental health assessments. Perform pre-hospital screenings, diagnostic assessments and intake screenings in response to requests for outpatient services.  Determine the needed interventions to ensure safety of clients and others based on the mental status assessments.  Assess clients when placed on the unit for 23-hour monitoring. • Manage the care of clients on the residential stabilization unit. Provide one-on-one crisis intervention to clients, monitor self-medication of clients, monitor behavior and mental status of clients on the unit, develop treatment plans within 24 hours for clients, and document client progress in chart.  Manage the medication room and monitor client self-medication.  Coordinate the stabilization unit treatment plan with Center service providers.  Lead the groups on the CRU unit and Partial Hospitalization groups, and assist clients in obtaining personal care items. Transport clients to community sites as needed. • Carry out duties as a health officer in Lorain County. Assess the mental status of persons to determine the safety of clients and others according to the emergency medical certificate guidelines.  Make outreach as needed to assess and intervene with clients reported to be in crisis. • Work with families, significant others, other community agencies and law enforcement officials as needed to assess and intervene with clients reported to be in crisis. • Oversee and guide the treatment interventions of mental health technicians. Provide clinical consultation to technicians. • Provide group counseling to the Residential Unit clients and clients from the community. • Provide critical incident debriefing, support and education to the community. • Attend meetings at the Center as required and assigned. • Train students and new staff working in ESS. • Complete all necessary paperwork on time and follow Center procedures and clinical standards in performing all job duties. Complete and tabulate report items (e.g. contact sheets, shift reports, crisis alert, pre-hospital screenings). • Consult with MD’s and other providers as needed regarding client assessments and crisis interventions. • Ensure competence and annual certification in the following areas:  CPR, First Aid, Physical Crisis Intervention, and Rape Crisis training. • React to change and stress productively and to handle other tasks as assigned. • Maintain regular and predictable attendance and punctuality. • Get along with others and work as a team. • Exhibit the knowledge, skills, abilities, and minimum requirements listed in this Position Description.

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED The employee must have a good working knowledge of DSM V, mental health assessments, crisis intervention techniques, and psychotropic medications.  Must have good oral and written communication skills and the ability to resolve conflicts in working with community agencies, multidisciplinary teams, and in dealing with the public on the hotline calls.  Must exhibit sensitivity to different cultures.

WORKING CONDITIONS In addition to an office setting, a significant part of the work is performed in the community during outreach, i.e., client’s home, school, shelter, emergency rooms, etc.  Because of the variety of environments and physical conditions that will be encountered, this individual must be able to successfully interact and navigate in all types of facilities and weather conditions.  This includes being able to walk, climb stairs, navigate changing surface conditions including wet, slippery, and icy grounds, and function in the proximity of electrical appliances, open flames and in areas with poor air quality including potentially smoke-filled rooms.  This individual may periodically be required to lift and/or carry up to 10 pounds. Must be able to physically interact with client and others in emergency situations to prevent harm to client and others.  The individual in this position must be able to communicate clearly both verbally and in writing.  Due to the extensive computer work this individual must be able to sit for extended periods of time and operate required equipment.

MINIMUM REQUIREMENTS Must have a Bachelor’s degree in a behavioral health related field and LPC or LSW.  Two years’ experience in the mental health field is preferred.  Basic computer skills required, including familiarity with Windows and Microsoft Office. The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36-month period, have proof of adequate personal automobile insurance, and use of a personal vehicle.

OTHER Bilingual (English/Spanish speaking) a plus.  Experience with EMR (Electronic Medical Records a plus).

ESS Hotline Clinician

 

POSITION PURPOSE AND OBJECTIVES: The primary responsibility of this position is to respond appropriately to Hotline calls and provide crisis intervention for clients at ESS when needed.  All job functions are performed under the supervision of the ESS team leaders.

MINIMUM REQUIREMENTS: This associate must have a Bachelor’s degree in mental health or a related field. Previous experience in mental health and bilingual skills in Spanish/English are preferred.  Favorable references and/or evaluations are required.

ESSENTIAL JOB FUNCTIONS: •Respond to routine and emergency requests for service. Triage telephone calls.  Gather the information needed to determine if an emergency assessment or other emergency assistance is required. Provide information and referral to persons with more routine requests.  Provide telephone support and crisis intervention to clients who call the hotline. Perform crisis intervention for clients and their significant others at ESS. Provide crisis intervention to clients and significant others to promote stabilization of a crisis situation. •Work with families, significant others, other community agencies and law enforcement officials as needed to assess and intervene with clients reported to be in crisis. •Assist ESS clinicians with obtaining charts, facilitating hospitalization for clients, and other support functions. •Attend meetings at the Center as required and assigned. •Complete all necessary paperwork on time and follow Center procedures and clinical standards in performing all job duties.  Complete and tabulate report items (e.g. contact sheets, shift reports, pre-hospital screenings). •Consult with Team Leaders and other providers, as needed regarding crisis interventions on the hotline. •Ensure competence and annual certification in the following areas:  CPR, First Aid, and Physical Crisis Intervention. •React to change and stress productively and handle other tasks as assigned. •Maintain regular and predictable attendance and punctuality. •Get along with others and work as a team. •Exhibit the knowledge, skills, abilities, and minimum requirements listed in this Position Description.

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED The employee must have a good working knowledge of community resources, mental illness, crisis intervention techniques, and psychotropic medications. The employee must have good oral and written communication skills and the ability to resolve conflicts when working with community agencies, multidisciplinary teams, and the public during hotline calls.

 

 

 

 

Housing TBS Specialist

 

Position Summary Provides a wide range of direct and indirect case management services to consumers with severe and persistent mental illness, including assessment of strengths, abilities, needs, desires, preferences, referrals and coordination of services.  Services are provided in the office, home, and various locations in the community.

Minimum Qualifications Bachelor’s Degree in psychology, social work, sociology or related field is required. Experience in the field of mental health is preferred. Basic computer skills required, including familiarity with Windows and Microsoft Office. The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license, a clean driving record, have proof of adequate personal automobile insurance, and use of a personal vehicle.  Knowledge of Dialectical Behavior Therapy is a plus. Bilingual (English/Spanish speaking) a plus.  Experience with EMR (Electronic Medical Records) a plus.  Must exhibit sensitivity to different cultures.

Key Responsibilities •Provides/Coordinates crisis intervention as needed with individuals, families, and groups. Assists clients with effective response to or avoidance of triggers that would risk their ability to remain in a community setting. •Collaborates as appropriate and coordinates care with social service providers, medical care providers, family members, landlords, and other Nord Center staff associated  with client’s treatment plan.  With clients’ participation, implements ITPs to support their optimal functioning in the least restrictive environment in additional settings, services, and levels of care. •Develops and provides solution focused interventions and emotional and behavioral management from evidence-based treatments. •Identifies strategies or treatment options related to each client’s mental illness. •Works with clients to assist in the restoration of social skills to promote effective functioning in work, school, and home, and daily living skills specific to money management, medication self-administration, and utilization of community resources. •Assists clients with linking to additional resources, developing coping strategies, establishing a support network, and enhancing personal relationships. •Ensures that follow up care is provided in an appropriate and timely manner according to medical necessity. •Participates actively in the Quality and Utilization Management functions, including aspects of care, peer review, client satisfaction, utilization review, standards of care, record review, and outcome indicators.  Able to demonstrate high standards of organization in order to complete all functions of the TBS Specialist position. •Provides education, support to families, individuals, community and consultative services to clients, groups and other service providers in a context that assures clients’ rights to confidentiality. •Completes all necessary documentation to service delivery.  Provides written communication for necessary services inside and outside the Center.  Completes outcomes within the time-guidelines of their due dates (initial, 6 months and annual)Clinical documentation is completed within the 24 hour guideline  and reflects services rendered as well as medical necessity •Maintains required productivity expectation. •Attends required staff meetings. •Reacts to change and stress productively. •Gets along with others and works as a team. •Performs related administrative duties and special projects. •Maintains proper/professional boundaries with others. •Accepts/Applies instructions and supervision •Has / Maintains a good on-time and attendance record. •Performs other duties as assigned.

Working Conditions: The work is provided in a variety of venues and locations including in the office, in client homes, out in various community locations and businesses. Because of the variety of environments and physical conditions that will be encountered, this individual must be able to successfully interact and navigate in all types of facilities and weather conditions.  This includes being able to walk, climb stairs, navigate changing surface conditions including wet, slippery, and icy grounds, and function in the proximity of electrical appliances, open flames and in areas with poor air quality including potentially smoke-filled rooms.  This individual may periodically be required to lift and/or carry up to 10 pounds. Must be able to physically interact with client and others in emergency situations to prevent harm to client and others.  The individual in this position must be able to communicate clearly both verbally and in writing.  Due to the extensive computer work this individual must be able to sit for extended periods of time and operate required equipment.

 

 

 

Licensed Practical Nurse LPN

POSITION PURPOSE AND OBJECTIVES Provides a wide range of direct and indirect nursing services to adults/adolescents and children with mental illness, including conducting physical health assessments, mental status examinations, provides education about medication and medication side effects, purpose of medication as well as benefits of medication. Monitors clients placed on medication initially and medication changes. Conducts assessment of strengths, abilities, needs, desires, preferences, referrals and coordination of services.  Services are provided primarily in the office.  There is a small likelihood that services may need to be provided in the client’s home and/or various locations in the community. Nursing services are provided under the supervision of the physician.

ESSENTIAL JOB FUNCTIONS (including, but not limited to): •Manage the clients who are only in pharmacological service and complete pharmacological ISP’s •Meet with client to obtain vitals, assess compliance, update psychiatrist, and set client up with tele-psychiatrist •Works closely with the physicians and or nurse practitioner(s) regarding the care and treatment of clients receiving psychotropic medication. •Takes verbal orders from physicians and assist with implementation of written orders. •Monitors clients on newly prescribed medication or those undergoing medication changes through scheduled appointments. •Provides education on the purposes, benefits, risks, side effects of psychotropic medication. •Conducts physical/mental health assessments. •Obtains vital signs, blood sugar testing, weights, BMI, waist circumferences, toxicology screens and other parameters relevant to medication monitoring and health maintenance. •Provides education on physical/mental wellness in individual and group settings. •Provides education on the effects of alcohol and other drugs on physical/mental health in individual and group setting. •Monitors needed and completed lab work and other relevant medical testing and consults with MD/APN for follow-up recommendation. •Assists with the administration and/or monitoring of prescribed psychotropic medication including injections. •Identifies current and potential physical/mental health care needs and provides needed care and or assists the individual with securing needed care in the community. •Collaborates and coordinates linkages with agencies, treatment providers in the community for continued physical/mental health care. •Assists with the obtaining of psychotropic medication via samples or through central pharmacy or calling prescriptions into local pharmacies. •Facilitates groups, clinics to aid with promotion of physical/mental health. •Responds to routine and emergency requests for medical assistance. •Assists and teaches clients and staff about client safe-care of medical conditions. •Communicates with case manager, counselors, and other members of the treatment team relevant information concerning the care of clients especially those dealing with multiple physical/ mental health care problems. •Maintains required productivity expectation. •Attends required staff meetings. •Reacts to change and stress productively. •Maintains regular and predictable attendance and punctuality. •Gets along with others and works as a team. •Exhibits the knowledge, skills, abilities, and minimum requirements listed in this Position Description. •Performs related administrative duties such as supervising student interns, and completing special projects. •Other duties as assigned.

MINIMUM REQUIREMENTS: Candidates must possess a valid Ohio state license as an LPN.  Experience working with severely mentally disabled persons preferred.  Computer skills including familiarity with Windows and Word applications required. The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36 month period, have proof of adequate personal automobile insurance, and use of a personal vehicle.  Favorable references and/or evaluations are required.

 

 

 

LPN Child and Adolescent Services

 

POSITION PURPOSE AND OBJECTIVES: Provides a wide range of direct and indirect nursing services to adolescents and children with mental illness, including conducting physical health assessments, mental status examinations, provides education about medication and medication side effects, purpose of medication as well as benefits of medication. Monitors clients placed on medication initially and medication changes. Conducts assessment of strengths, abilities, needs, desires, preferences, referrals and coordination of services.  Services are provided primarily in the office.  There is a small likelihood that services may need to be provided in the client’s home and/or various locations in the community. Nursing services are provided under the supervision of the physician.

REQUIREMENTS/QUALIFICATIONS: Candidates must possess a valid Ohio state license as an LPN.  Experience working with severely mentally disabled children preferred.  Computer skills including familiarity with Windows and Word applications required. The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36 month period, have proof of adequate personal automobile insurance, and use of a personal vehicle.  Favorable references and/or evaluations are required.

ESSENTIAL JOB FUNCTIONS: •Manage the clients who are only in pharmacological service and complete pharmacological ISP’s •Meet with client to obtain vitals, assess compliance, update psychiatrist, and set client up with tele-psychiatrist •Works closely with the physicians and/or nurse practitioner(s) regarding the care and treatment of clients receiving psychotropic medication. Meets with client to obtain vitals, assess compliance, update psychiatrist, and set client up with tele-psychiatrist •Takes verbal orders from physicians and assist with implementation of written orders. Assists with the obtaining of psychotropic medication via samples or through central pharmacy or calling prescriptions into local pharmacies. •Monitors clients on newly prescribed medication or those undergoing medication changes through scheduled appointments. •Conducts physical/mental health assessments. •Obtains vital signs, blood sugar testing, weights, BMI, waist circumferences, toxicology screens and other parameters relevant to medication monitoring and health maintenance. •Provides education on physical/mental wellness in individual and group settings. Provides education on the effects of alcohol and other drugs on physical/mental health in individual and group setting. •Assists with the administration and/or monitoring of prescribed psychotropic medication including injections. Provides education on the purposes, benefits, risks, side effects of psychotropic medication. •Identifies current and potential physical/mental health care needs and provides needed care and or assists the individual with securing needed care in the community. •Collaborates and coordinates linkages with agencies, treatment providers in the community for continued physical/mental health care. •Responds to routine and emergency requests for medical assistance. •Assists and teaches clients and staff about client safe-care of medical conditions. •Communicates with case manager, counselors, clinical supervisor, and other members of the treatment team relevant information concerning the care of clients especially those dealing with multiple physical/ mental health care problems. •Maintains required productivity expectation. •Attends required staff meetings. •Reacts to change and stress productively. •Maintains regular and predictable attendance and punctuality. •Gets along with others and works as a team. •Exhibits the knowledge, skills, abilities, and minimum requirements listed in this Position Description. •Performs related administrative duties such as supervising student interns, and completing special projects. •Other duties as assigned.

 

 

Phone Screener/ PRN

POSITION SUMMARY:

The purpose of the position is to triage requests for service in a way that satisfies the consumer, and any constituents requesting service information, while also meeting standards for access time, availability, appropriateness, and acceptability.  The emphasis is on effectively and efficiently providing information, screening, assessment, and referral reflecting professional expertise  with a clear understanding of  financial and administrative procedures and operations.  Emphasis is also on ensuring that service-specific standards are met for medical necessity, and for functional and clinical stability levels, and that they match the urgency of response as well as the referred service, level of intensity, setting, and provider.  The functions and operations of this position require a high level of professional knowledge in phone screening, community resources, data entry, standards and levels of care, collaboration, relationship building, negotiation, and mediation.

MINIMUM REQUIREMENTS:

A Bachelor’s degree in a mental health related field is preferred. Must have knowledge of and demonstrated interest in managed behavioral health care, including the constant shifts in the service and payers’ market affecting pre-certification. Must have strong oral and written communication skills.  Proficiency in Spanish as well as English is desirable.  Must also have extensive knowledge of community resources, and utilization management/levels and standards of care.  Must be highly skilled at behavioral health triage/screening and assessment in both chemical abuse and mental illness as well as in making appropriate referral/disposition, negotiating options with the consumer, working effectively under pressure, and in communicating/collaborating with fellow clinicians receiving the referrals.  Experience with EMR (Electronic Medical Records) a plus.  Must have favorable references and/or evaluations.

ESSENTIAL JOB DUTIES:

  • Provides phone screening, assessment, information, data entry, and referral for a wide range of callers from the public and the private sectors.
  • Provides house-phone screenings for “walk-in” persons.
  • Coordinates and collaborates with crisis intervention staff who resource the 800 # crisis line for referrals for face-to-face mobile or on-site crisis intervention response as needed. Also collaborates with service providers “in house” and in the community to whom referrals are made to maximize an effective and efficient referral process.
  • Works closely with designated staff in finance and administration in order to complete a timely pre-certification process and to provide accurate electronic information to record data that reflect access time, service requests, disposition, referral sources, etc.
  • Completes documentation within the guidelines for quality assurance for timeliness and accuracy. Provides written communication that is well organized, and legible. Provides oral communication that is clear, audible, and understandable and that reflects a caring, supportive tone at all times.
  • Performs designated duties in a way that maximizes consumer satisfaction regardless of the service outcome. Constructively deals with complaints in a way that offers the consumer options/alternatives when the service request may not meet the standards for medical necessity for the Nord Center.
  • Reacts to change and stress productively and handles other tasks as assigned.
  • Maintains regular and predictable attendance and punctuality.
  • Gets along with others and works as a team.
  • Exhibits the knowledge, skills, abilities, and minimum requirements listed in this Position Announcement.

WORKING CONDITIONS:

All time is spent in an office environment. The employee will be required to sit and utilize the telephone for extended periods; so, the individual must have excellent language and speaking skills. A considerable amount of time will also be spent working on a computer so the employee should have close vision ability.

 

 

 

Psychiatrist

 

 

 

 

Position Overview: Provide outpatient psychiatric services to diverse populations that include patients that are diagnosed with severe and persistent mental issues as well as patients suffering with non-persistent mental illnesses in a community mental health setting.

Essential Duties:

•Full-time, part-time or PRN available.

•Full time psychiatrists are required to maintain an active, minimum caseload of 600 patients, billing a minimum of 1352 hours a year (65% productivity). Part time psychiatrist’s productivity will be prorated or as agreed.

•Perform psychiatric evaluations on new patients who have received a clinical diagnostic assessment or as clinically appropriate

•Incorporate the new or revised medical treatment plan into the existing Electronic Medical Record (EMR).

•Maintain necessary and required concurrent documentation within the EMR.

•Participate in the rotating on call schedule in support of clinical staff, Crisis Stabilization Unit and/or step down.

•Supervise Advanced Practice Nursing staff as assigned.

•Conduct Peer Review activities as required.

•Attend Psychiatric, Clinical and other Agency meetings as required.

•Must work collaboratively with staff to coordinate care to patients

•Must complete documentation required to assist clients if clinically indicated

Working Conditions: All time is spent in an office environment and involves substantial client contact. The individual must be able to speak and communicate clearly, both orally and in writing. The employee may be required to sit for extended periods and will spend a portion of their time on the telephone. A considerable amount of time will be spent on a computer.

Required:

•Must hold a valid, unrestricted Medical License in the State of Ohio and DEA License.

•Must be Board Certified/Eligible by the American Board of Psychiatry and Neurology.

•Must meet all requirements as set forth by licensing and accrediting bodies as well as ODMH, CARF, and the Lorain County Board of Mental Health

•Must have basic computer skills and excellent documentation skills.

•Eligible to be paneled by private insurers, Medicaid, and Medicare.

Desired Attributes:

•Should be able to effectively work in a multidisciplinary team environment.

•Experience in community or emergency psychiatry.

Registered Nurse

Position Summary The purpose of this position is to help promote the overall physical and mental health of clients through the implementation of duties within the scope of nursing practice.

Minimum Qualifications for Position Candidates must possess one of the following: Valid Ohio state license as an RN, BSN, or MSN.  Experience working with severely mentally disabled persons preferred.  Computer skills including familiarity with Windows and Word applications required. Bilingual (Spanish/English) a plus. The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36 month period, have proof of adequate personal automobile insurance, and use of a personal vehicle.  Favorable references and/or evaluations are required.

Job Duties/ Skills •Work closely with the physicians or nurse practitioner(s) regarding the care and treatment of clients receiving psychotropic medication (possibly assignation of specific nurses to work with certain physicians. Take verbal orders from physicians and assist with implementation of written orders. Monitor clients newly prescribed medication or those undergoing medication changes through scheduled appointments. Provide education on the purposes, benefits, risks, side effects of psychotropic medication. •Conduct physical/mental health assessments. •Obtain vital signs, blood sugar testing, weights, BMI, waist circumferences and other parameters relevant to medication monitoring and health. Obtain vital signs and conduct screening tests for blood sugar and/or other parameters as requested by physician. •Administer urine drug screening and breathalyzer testing •Provide education on physical/mental wellness in individual and group settings. Facilitate groups, clinics to aid with promotion of physical/mental health. Facilitates med groups, clinics, and client and family education as appropriate. •Provide education on the effects of alcohol and other drugs on physical/mental health in individual and group settings. •Monitor needed and completed lab work and other relevant medical testing. •Assist with the administration of prescribed psychotropic medication including injections. Provides medication monitoring, conducts physical/mental health assessments, gives injections to clients. •Assist with medication monitoring for example assisting clients with pill minders. •Identify current and potential physical/mental health care needs and provide needed care and or assist the individual with securing needed care in the community. •Collaborate and coordinate linkages with agencies, treatment providers in the community for continued physical/mental health care. •Assist with the obtaining of psychotropic medication via samples or through Central Pharmacy or calling prescriptions into local pharmacies. •Respond to routine and emergency requests for medical assistance. •Assist and teach clients and staff about client self-care of medical conditions. •Communicates with case manager, counselors, clinical supervisors, and other members of the treatment team relevant information concerning care of clients especially those dealing with multiple physical/mental health care problems. •Completes all necessary documentation to service delivery.  Provides written communication for necessary services inside and outside the Center. •Manages the clients who are on their pharmacological caseload and complete pharmacological ISP’s •Maintain required productivity expectation.

 

 

 

 

 

Residential Aide

 

 

 

Position Summary

Provides independent living skills training, direct care support, and opportunities for community integration.  Services are provided in the client’s residence, the Group Home, or out in the community. Duties include the provision of intensive community support and skills training to ensure clients’ skill enhancement in two major areas, independent living and social skills.

Essential Skills

•Attend and participate in staff meetings that involve case conferences with the community support team and other residential staff.  Attend all required meetings, staffing, seminars, and in-services.

•Provide daily written observation of the client’s progress in the areas described above.

•Documents and monitors clients’ use of medications.

•Complete all required records, reports, and documentation.

•Must be able to react to change and stress productively and to handle other tasks as assigned.

•Provide independent living skills, personal hygiene, housekeeping and laundry skill training, and, if the client is unable to perform any of these tasks, the staff member will be responsible for performing the task.

•Must be able to work as a contributing team member, while interacting with clients and co-workers with respect.

•Work with clients to develop social skills which include interaction with others (e.g. roommates, coworkers, neighbors, and authority figures), appropriate use of leisure time and appropriate behavior skills.  May also assess and intervene in crisis situations by following the flow chart for crisis response.

•Must be able to follow and conform to the treatment plan and work successfully with the assigned client(s).

•The Residential Aide is expected to educate and involve the client in the Insect Inspection and Control process, which will help to ensure an insect-free environment is maintained.  The Residential Aide is responsible for the compliance with this process.

•Has / Maintains a good on-time and attendance record.

•And all other tasks as assigned.

Minimum Qualifications for Position High school graduate or equivalent is required.   Must have effective communication skills and the ability to train others in daily living skills, as well as perform those skills.  Bilingual (Spanish/English) candidates are encouraged to apply. Must exhibit  sensitivity toward the needs of behavioral health clients.  Knowledge of and experience in the mental health field is strongly preferred.  Favorable references and/or evaluations are required.

PRN Residential Aides are required to work at least one shift per month.

Additional Knowledge, Skills and Abilities Required In order to perform the essential functions of this job, after an orientation period, the employee must possess the following:  a working knowledge of  Nord Center Policy and Procedures, including sensitivity and adherence to clients’ rights, confidentiality,  and health and safety issues; effective communication skills in order to interact efficiently with clients and write progress notes and records that are easily understood; working knowledge of client care and the mental health field; the ability to teach and model all aspects of daily living; the ability to perform routine household tasks in the event the client cannot perform those tasks; the ability to respond in crisis situations and utilize the Center’s stated crisis plan; working knowledge of community support systems.

Sexual Assault/ Abuse Advocate

 

 

 

 

POSITION SUMMARY: This is a full-time position and reports to the CAC/LCRC Coordinator. This position has the general responsibility for providing direct services to survivors and secondary survivors of sexual assault/abuse. This includes during exams, forensic interviews, scheduled appointments, and our 24 hour hotline and on-call schedule. This position is responsible for providing services that meet the needs of survivors (both children and adults), constituents, and the community in compliance with program standards.

MINIMUM QUALIFICATIONS FOR THIS POSITION: Bachelors in Social Work or related field required. LSW preferred. Strong written and oral skills are necessary.  Must be able to work well under pressure and demonstrate good time management and organizational skills. Certification through the Ohio Advocate Network preferred.  Previous crisis intervention and diversity training desired.  The necessity for travel requires that the employee possess a valid Ohio driver’s license, have proof of automobile insurance, and use of a personal vehicle.  Favorable references and/or evaluations are required.

 

KEY RESPONSIBILITY AREAS: Within parameters established by the CAC/ LCRC, the Advocate is responsible for: 1.Direct service to survivors of sexual assault/abuse 2.Case Coordination 3.Other duties as assigned

ESSENTIAL DUTIES:

1.Direct Service: will provide crisis intervention, support, psycho-education, referral and linkage to community resources and advocacy to survivors and secondary survivors of sexual assault/abuse of all ages. These services are provided during forensic exams, forensic interviews (both on and off-site), and scheduled appointments. Is also responsible for adhering to strict confidentiality and anonymity when dealing with clients/ survivors. a.Legal Education/Advocacy: will provide support to survivors during interviews, court hearings, and throughout the legal process. Will provide education on the court process/legal proceedings, their rights and responsibilities and linkage to Victims Compensation, VINE, etc. b.Advocacy on the 24 – hour hotline:  will provide advocacy on the hotline and perform on-call duties. Note: this position does require availability for on-call. 2.Case Coordination: will work within a multi-disciplinary team, case tracking and documentation, and referral and linkage to community resources. 3.Other duties as assigned. a.Support Groups:  will facilitate education support groups. b.Community Education: will facilitate prevention curriculums.

OTHER: Must exhibit sensitivity to different cultures and must demonstrate an understanding of the intersection of gender, race, ethnicity, disability, religion, or other identity factors in issues of sexual violence.

Sexual Assault Nurse Examiner/ SANE, RN

 

 

Position Summary:

This is a PRN position. Provide comprehensive medico-legal examinations; timely and accurate collection of forensic evidence; collaborate with physicians, local law enforcement, city & county prosecutors and victim advocates to provide complete care for patients, ensure safety, and maintain chain of evidence.

Minimum Qualifications for Position:

•Registered Nurse with current licensure to practice nursing in the State of Ohio.

•Successful completion of the Sexual Assault Nurse Examiner Training and certification.

•Two continuing education units in forensics completed annually after the first year of work with the SACU Program

Additional Knowledge, Skills and Abilities Required:

•Possess a thorough knowledge of the management of the sexual assault patient, the medico-legal examination and the collection of forensic evidence.

•Able to work collaboratively and effectively with physicians, victim advocates, local law enforcement agencies, city & county prosecutor’s office and the Bureau of Criminal Identification and Investigation.

•Able to work independently.

•Demonstrate organizational skills.

•Attend continuing education specific to forensics a minimum of 2 hours per year.

•Participate in on-call rotation with minimum number of five (5) call shifts per month.

•Possess clear and concise written documentation skills.

•Demonstrate good communication skills.

•Participates in professional organizations including the International Association of Forensic Nurses and the Ohio Chapter of the International Association of Forensic Nurses (IAFN).

OTHER Bilingual (English/Spanish speaking) a plus.  Experience with EMR (Electronic Medical Records) a plus.

Essential Duties:

•Perform a complete forensic exam of the sexual assault patient.

•Demonstrate ability to appropriately use equipment, including cameras and colposcope in the documentation of injury and collection of evidence.

•Make appropriate community referrals for the sexual assault patient.

•Identify emergency medical conditions and make appropriate referrals.

•Communicate with the Emergency Department staff when transferring patients for evaluation and treatment.

•Facilitate communication between Emergency Department staff, patient, victim advocates and law enforcement agency when patient is transferred to the Emergency Department.

•Perform Quality Assurance functions to include: maintenance of chain of evidence, appropriateness of documentation, appropriateness of referrals, preparing and interpreting reports as needed.

•Provide court testimony as needed.

 

Site Worker

Major Duties: • Review and enforce apartment rules and regulations. • Assist clients with ADL skills as needed. • Coordinate and plan for social and recreational activities of residents. • Provide direct communication to Case Manager and other clinical staff regarding clients that are residing in the facility. • Check medications to medication sheet and report findings to Residential Nurse and or the designee. • Assist residents with self-administration of medications as necessary. • Assure facility is maintained in safe and sanitary manner. • Ensure quarterly fire drills and forward information to the Residential Department • Complete all required records, reports, and documentation and travel/mileage forms. • Respond to emergency needs of residents any time during the assigned period of coverage. • Provide direct care to residents at the site. • Assure sufficient nutritional intakes for residents by delivering meals to the room of those in need and assist with meal preparation when needed. • Provide emergency back-up for all Residential sites. • Other duties as assigned.

Minimum Qualifications: • High School Diploma or equivalent. • At least 2 years of experience in a social service setting and experience in Mental Health preferred. • Experience working in a residential setting. • Supervisory experience preferred. • Knowledge of and experience in the mental health field and substance abuse required. • Must have good oral and written communication skills • Be able to interact well with others and work under pressure. • The ability to work flexible hours. • The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license with less than 6 points in a 36-month period.

 

 

Therapeutic Behavioral Services (TBS) Specialist

Position Summary Provides a wide range of direct and indirect case management services to consumers with severe and persistent mental illness, including assessment of strengths, abilities, needs, desires, preferences, referrals and coordination of services.  Services are provided in the office, home, and various locations in the community.

Minimum Qualifications Bachelor’s Degree in psychology, social work, sociology or related field is required. Experience in the field of mental health is preferred. Basic computer skills required, including familiarity with Windows and Microsoft Office. The necessity for travel in this job requires that the employee possess a valid Ohio driver’s license, a clean driving record, have proof of adequate personal automobile insurance, and use of a personal vehicle.  Knowledge of Dialectical Behavior Therapy is a plus. Bilingual (English/Spanish speaking) a plus.  Experience with EMR (Electronic Medical Records) a plus.  Must exhibit sensitivity to different cultures.

Key Responsibilities •Provides/Coordinates crisis intervention as needed with individuals, families, and groups. Assists clients with effective response to or avoidance of triggers that would risk their ability to remain in a community setting. •Collaborates as appropriate and coordinates care with social service providers, medical care providers, family members, landlords, and other Nord Center staff associated  with client’s treatment plan.  With clients’ participation, implements ITPs to support their optimal functioning in the least restrictive environment in additional settings, services, and levels of care. •Develops and provides solution focused interventions and emotional and behavioral management from evidence-based treatments. •Identifies strategies or treatment options related to each client’s mental illness. •Works with clients to assist in the restoration of social skills to promote effective functioning in work, school, and home, and daily living skills specific to money management, medication self-administration, and utilization of community resources. •Assists clients with linking to additional resources, developing coping strategies, establishing a support network, and enhancing personal relationships. •Ensures that follow up care is provided in an appropriate and timely manner according to medical necessity. •Participates actively in the Quality and Utilization Management functions, including aspects of care, peer review, client satisfaction, utilization review, standards of care, record review, and outcome indicators.  Able to demonstrate high standards of organization in order to complete all functions of the TBS Specialist position. •Provides education, support to families, individuals, community and consultative services to clients, groups and other service providers in a context that assures clients’ rights to confidentiality. •Completes all necessary documentation to service delivery.  Provides written communication for necessary services inside and outside the Center.  Completes outcomes within the time-guidelines of their due dates (initial, 6 months and annual)Clinical documentation is completed within the 24 hour guideline  and reflects services rendered as well as medical necessity •Maintains required productivity expectation. •Attends required staff meetings. •Reacts to change and stress productively. •Gets along with others and works as a team. •Performs related administrative duties and special projects. •Maintains proper/professional boundaries with others. •Accepts/Applies instructions and supervision •Has / Maintains a good on-time and attendance record. •Performs other duties as assigned.

Working Conditions: The work is provided in a variety of venues and locations including in the office, in client homes, out in various community locations and businesses. Because of the variety of environments and physical conditions that will be encountered, this individual must be able to successfully interact and navigate in all types of facilities and weather conditions.  This includes being able to walk, climb stairs, navigate changing surface conditions including wet, slippery, and icy grounds, and function in the proximity of electrical appliances, open flames and in areas with poor air quality including potentially smoke-filled rooms.  This individual may periodically be required to lift and/or carry up to 10 pounds. Must be able to physically interact with client and others in emergency situations to prevent harm to client and others.  The individual in this position must be able to communicate clearly both verbally and in writing.  Due to the extensive computer work this individual must be able to sit for extended periods of time and operate required equipment.

 

 

 

 

The Nord Center is an equal opportunity employer.