Adult Mental Health Services

As the only comprehensive provider of mental health services for adults in Lorain County, The Nord Center can tailor a plan of care that meets the needs of individual clients. The variety of treatment, rehabilitation, and residential services available gives clients choices about the help they need and want.

What happens when I call for help?

You do not need to call in advance to begin services at The Nord Center.  Beginning February 1, 2022 we are offering Same Day Access for assessments, which means you may walk in for your assessment whenever is most convenient for you. No appointment is necessary and we will be available when you walk in during our Same Day Access hours.

Click here for a downloadable flyer about Same Day Access, including information about bringing a child

If you do call before your session you will speak with a trained engagement specialist. They will provide you with the following information on what to bring with you for your assessment:

  • ID, Insurance card, including Medicaid and Medicare, if insured.
  • If you do not have insurance, please bring proof of current income, including income of any spouse.  Proof of income includes pay stubs and benefit statements. We must have this information when you come in to determine the cost of your service.
    • Please be advised you may be responsible for all or a portion of the cost of the assessment and services depending on your insurance
  • If bringing a child – Please come and stay with your child, custody paperwork will be required for your child to be seen unless both parents come/ If single parent and never married, no custody paperwork needed.
  • If legal guardian of an adult, guardianship paperwork will be required.

The engagement specialist will also provide you with the times we are open for assessments:

  • Mondays through Thursdays anytime from 8:00AM-2:00PM
  • Fridays from 8:00AM-1:00PM (Holiday Hours are 8AM to noon December 27- December 30)
  • At our Main office 6140 South Broadway, Lorain
  • Plan to be here for around 2 hours
What will happen at my first session?

Your first session is an assessment so that we can learn more about you, what you need and what we offer that can be most helpful to you.

You will come into our main office, 6140 South Broadway, Lorain, OH 44053, to gather information, work with an engagement specialist to complete necessary forms, and then will work with a licensed clinician to complete your assessment.

At the end of this assessment we will recommend what we think is an appropriate course of treatment for you. At that point we may also make referrals for medication if that is appropriate. The Nord Center uses many of what are referred to as “evidence based practices”. That is, techniques that are known and proven to be effective for the conditions being treated.

What will treatment be like?

We are there to help walk with you on your personal journey towards feeling better. And while that looks different for each person, often counseling can be a short-term process that helps build coping skills and other things you can continue to use on your own going forward.

What services are available beyond counseling, for example, if I or my relative has a severe and persistent mental illness?

The Nord Center has a long history of working very effectively with people who have schizophrenia, bipolar disorder and major depression. See below for our programs and services.


Need help today?

Learn more about our Behavioral Health Urgent Care walk-in services.

BHUC More Info

Need Help?


800-888-6161 – 440-204-4170


Programs & Services


After an assessment, clients meet with a trained professional who will team up with them to support them in to accomplishing their mental health, wellness, education, and career goals.


ACT is a team-based treatment model that provides multidisciplinary, flexible treatment and support to people with mental illness 24/7. The driving principle of ACT is that people receive better care when their mental health care providers work together.


Dual diagnosis services are treatments for people who suffer from co-occurring disorders — mental illness and substance abuse—with the goal of helping people to recover from both. The Nord Center has expertise working with clients with co-occurring disorders. Services vary depending on client needs but may include individual and group treatment.


Day Treatment is a form of outpatient mental health care. Groups meet that help clients learn to cope with stressors and manage their mental health.


Studies indicate that, like cancer, schizophrenia develops in stages. Providing care at the earliest possible stage produces the best results.  By intervening early, The FIRST program helps people experiencing their first psychotic episode to maintain their momentum towards educational and other life goals.


From a safe space in our Crisis Stabilization Unit in which people can begin recovery to ongoing individual and group counseling, The Nord Center provides support for those with Substance Use Disorder.



The Nord Center offers a range of residential options from permanent supportive housing to group homes. The focus is on helping each person to achieve the greatest possible level of personal wellbeing and independence.


The Nord Center offers clients Individual placement and support services based on 7 key principles: 1. the goal is competitive employment; 2. services are based on the client’s choices; 3. rapid job search; 4. client preference determines job goals; 5. integration between employment services and mental health treatment; 6. ongoing individual support; and 7. systematic benefits counseling.


Signs to look for include: in the home, most surfaces such as countertops, sinks, stoves, and desks are piled with items; the clutter may also have moved outside to the yard, garage or vehicles when there is no more room inside the home; person is unable to throw things away including trash; person may have a hard time managing daily activities, making decisions organizing items and has extreme attachment to items; person often experiences shame or embarrassment. To learn more about available help please contact: Lorain County Public Health at 444-322-6367 and ask for Environmental Health.